Your privacy matters to us. This Privacy Policy explains exactly what personal data 8idapk collects when you use our platform, why we collect it, how we protect it, and the rights you hold over that data as an Indonesian member.
Last Updated: January 2026These cards highlight our core privacy commitments. They are a plain-English summary only — the full binding policy begins in the section below.
Every connection between your device and the 8idapk platform is protected by TLS 1.3 encryption. Passwords are stored as bcrypt hashes — they are never held or transmitted in readable form, not even by our own staff.
8idapk does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to operate, secure, and improve the services you have chosen to use on our platform.
You may request a copy of the personal data 8idapk holds about you at any time. Subject to legal retention obligations, you may also request correction or deletion of that data by contacting our support team.
Our data-handling practices are aligned with international privacy standards applicable to Indonesian players. We collect only the information required to verify your identity, process transactions in IDR, and deliver a safe betting environment.
8idapk uses cookies strictly for session management, security, and platform performance analytics. We do not use third-party advertising cookies or cross-site tracking cookies. You can manage cookie preferences through your browser settings at any time.
We keep your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Transaction records are retained for a minimum of five years for AML compliance; all other data is reviewed and purged on a rolling basis.
Important: This Privacy Policy forms an integral part of the 8idapk Terms & Conditions. By registering for an account or continuing to use the 8idapk platform, you confirm that you have read, understood, and consented to the collection and processing of your personal data as described in this Policy. If you do not agree, please discontinue use of the platform and contact our support team to request account closure.
This Privacy Policy applies to all personal data collected and processed by 8idapk in connection with the website located at https://8idapk.pro, including all sub-pages, account areas, customer support interactions, and promotional communications. It covers data collected from visitors who browse the site without registering, as well as data collected from registered members who actively use the platform's betting, casino, slots, and togel (Indonesia's traditional numbers lottery) services.
The data controller responsible for your personal information is the operator of the 8idapk platform. Where we engage third-party service providers to process data on our behalf — such as payment processors, KYC verification providers, or fraud detection services — those parties act as data processors under our instruction and are contractually bound to handle your data in accordance with this Policy.
This Policy is directed primarily at adult residents of Indonesia aged 21 and above. If you are accessing the platform from outside Indonesia, you do so at your own initiative and you are responsible for ensuring that your use of the platform complies with the laws of your own jurisdiction.
8idapk collects only the personal data that is strictly necessary to provide a safe, compliant, and functional betting and gaming environment. The categories of personal data we collect are set out in the table below.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, national identity card number (KTP) or passport number, nationality. |
| Contact Data | Email address, mobile phone number (Indonesian registered), city of residence (e.g., Jakarta, Surabaya, Bandung, Bali). |
| Account Data | Username, hashed password, account registration date, account status, preferred language and notification settings. |
| Financial Data | Bank account number and registered name (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit history, withdrawal history, transaction amounts in IDR. |
| KYC Verification Data | Scanned or photographed copies of identity documents, selfie photographs submitted during identity verification, proof of payment method ownership. |
| Betting & Gaming Data | Bet history, game session records, wagering patterns, wins and losses, bonus claim history, togel number selections. |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, session timestamps, login history, geolocation (country/city level only). |
| Communications Data | Records of live chat conversations, email correspondence with support, and any feedback or complaints submitted. |
| Marketing Preferences | Whether you have opted in or out of promotional emails, SMS notifications, and in-platform promotions. |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for the purpose of uniquely identifying you. The selfie and document photographs collected during KYC are used solely for identity and age verification; they are not processed using facial recognition technology for any other purpose.
The majority of personal data we hold about you is information you provide to us directly, including when you:
When you visit or interact with the 8idapk platform, certain technical data is collected automatically by our servers and analytics systems, including your IP address, device fingerprint, session duration, pages viewed, and in-game events. This data is used to maintain platform security, detect fraudulent or suspicious behaviour, and improve the quality of our services. It does not include the content of live chat messages, which are only accessed by our support team in connection with your specific queries.
In limited circumstances, 8idapk may receive personal data about you from third parties, including:
Any data received from third parties is handled in accordance with this Privacy Policy and is subject to the same security and retention standards as data you provide directly.
8idapk processes your personal data only for specific, defined purposes. The table below sets out each processing purpose, the categories of data involved, and the legal basis on which we rely.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Registration & Management | Identity, Contact, Account Data | Performance of contract |
| Age & Identity Verification (KYC) | Identity, KYC Verification Data | Legal obligation; Legitimate interests (platform integrity) |
| Payment Processing & Fraud Prevention | Financial, Technical Data | Performance of contract; Legal obligation |
| Provision of Betting & Gaming Services | Betting & Gaming, Account Data | Performance of contract |
| Responsible Gaming Monitoring | Betting & Gaming, Account Data | Legitimate interests (duty of care); Legal obligation |
| Customer Support | Communications, Identity, Account Data | Performance of contract; Legitimate interests |
| Security & Fraud Detection | Technical, Financial, Betting Data | Legitimate interests; Legal obligation |
| Marketing Communications (opt-in only) | Contact, Marketing Preferences | Consent |
| Platform Analytics & Improvement | Technical Data (anonymised) | Legitimate interests |
| Regulatory Compliance & Legal Claims | All categories as required | Legal obligation; Legitimate interests |
8idapk shares your personal data with a limited number of trusted third-party service providers who assist us in operating the platform. These include payment processors, KYC verification providers, fraud detection services, cloud hosting providers, and game studios. All service providers are contractually required to process your data only on our instruction, maintain appropriate technical and organisational security measures, and refrain from using your data for their own independent purposes.
When you play games provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — a limited technical dataset (session token, bet amount, game round ID) is shared with the relevant studio in real time for the purpose of delivering the game and settling outcomes. These studios do not receive your name, contact details, or financial account information.
8idapk may be required to disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction in response to a valid legal obligation, court order, or official investigation. We will endeavour to notify you of any such disclosure request to the extent permitted by law, unless doing so would compromise an ongoing investigation or is prohibited by the relevant legal instrument.
In the event that 8idapk or its operating entity undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via your registered email address and the platform prior to your data becoming subject to a different privacy policy as a result of such a transfer.
8idapk does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data with third parties is limited to the purposes described in this section and is governed by contractual data-processing agreements.
Cookies are small text files that a website stores on your browser or device when you visit. They allow the site to remember information about your visit — such as your session state and platform preferences — to make your next visit easier and the site more useful to you.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery (CSRF), enforce security rules. | Session / up to 24 hours |
| Functional | Remember your language preference, display settings, and responsible gaming limit notifications. | Up to 30 days |
| Performance / Analytics | Measure page load times, identify broken links, and monitor platform uptime — data is aggregated and anonymised before analysis. | Up to 12 months |
8idapk does not use third-party advertising cookies, retargeting pixels, or social-media tracking scripts. The Bootstrap and Google Fonts resources referenced in this site's front-end are loaded from CDN providers solely for rendering the page layout and typography; they do not set tracking cookies on behalf of 8idapk.
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 8idapk account, as session management relies on these cookies. Functional and analytics cookies can be disabled without affecting your ability to access core platform features.
8idapk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:
When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policy. Anonymised, aggregated data (i.e., data from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.
8idapk applies a layered, defence-in-depth approach to protecting your personal data. Our current technical and organisational security measures include:
What You Can Do: Security is a shared responsibility. We strongly recommend that you choose a unique, strong password for your 8idapk account, enable multi-factor authentication in your account settings, and never share your login credentials or one-time passcodes with anyone — including individuals claiming to be 8idapk staff. 8idapk will never ask for your password via any channel.
Despite our comprehensive security measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights or interests, 8idapk will notify affected members without undue delay, providing information about the nature of the breach, the data affected, and the steps we have taken to mitigate its impact.
As a member of the 8idapk platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team with your registered username and a description of your request.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data 8idapk holds about you, together with information about how and why we process it. We will respond within 30 days of receiving a verified request. |
| Right to Rectification | If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Identity-related corrections may require you to submit updated KYC documentation. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that certain data (e.g., transaction records) must be retained for legal compliance purposes and cannot be deleted on request alone. |
| Right to Restrict Processing | You may ask us to pause the processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved. |
| Right to Data Portability | You may request a structured, machine-readable copy of the personal data you provided to us directly (such as account registration data) for the purpose of transferring it to another service provider. |
| Right to Object | Where we process your data on the basis of legitimate interests, you may object to that processing. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To unsubscribe from marketing emails, use the unsubscribe link in any marketing message or contact support. |
We will not charge a fee for handling your data rights request unless it is manifestly unfounded or excessive. We may need to verify your identity before processing your request to protect against unauthorised disclosure. If we are unable to fulfil your request, we will explain why in writing.
The 8idapk platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. The registration process includes a mandatory date-of-birth declaration, and our KYC procedure verifies that all active members meet this age requirement.
If we become aware that personal data has been collected from a person under 21 — whether through a misrepresentation during registration or any other means — we will immediately suspend the relevant account, delete all associated personal data to the extent permissible under our legal retention obligations, and void any balances or winnings held in that account.
If you are a parent or guardian and believe that your child (under 21) may have created an account on the 8idapk platform, please contact our support team immediately. We treat such reports as high-priority and will investigate and act within 48 hours of receiving a verified report.
For guidance on protecting minors from accessing online gambling platforms, we recommend installing parental control software such as Net Nanny, Qustodio, or similar solutions. Our Responsible Gaming page also contains links to recognised organisations that provide support for families affected by problem gambling.
The 8idapk platform serves members primarily based in Indonesia, and the majority of data processing takes place on servers located within or close to the Southeast Asian region. However, some of our third-party service providers — including certain game studios (e.g., Evolution Gaming, Pragmatic Play, Spribe) and cloud infrastructure partners — may process data in data centres located outside Indonesia.
Where your personal data is transferred outside Indonesia, 8idapk takes steps to ensure that an adequate level of protection is maintained, including by entering into data processing agreements with receiving parties that incorporate internationally recognised standard contractual clauses or equivalent safeguards. By using the 8idapk platform, you acknowledge and consent to your personal data being transferred to and processed in jurisdictions outside Indonesia for the purposes described in this Policy.
8idapk reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered members via their registered email address or an in-platform notification prior to the changes taking effect.
Your continued use of the 8idapk platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We recommend that you review this page periodically to stay informed of how we protect your data. If you have questions or concerns about any revision, please contact our support team before the effective date.
Previous versions of this Privacy Policy are not publicly archived. If you require a copy of an earlier version for legal or compliance purposes, please contact support and we will make reasonable efforts to provide the relevant historical version.
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 8idapk holds about you, please reach out to our dedicated support team. We have Indonesian-speaking agents available 24 hours a day, 7 days a week — including during Ramadhan, Idul Fitri, and all Indonesian public holidays (WIB).
You can contact us via the Live Chat feature within your account dashboard, or by email at: [email protected] (plain text — not a clickable link). Please include your registered username and clearly describe your privacy-related query so we can route your request to the appropriate team without delay.
For responsible gaming support — including self-exclusion requests, deposit limit adjustments, and session time-out settings — please visit our dedicated Responsible Gaming page. For general platform questions, our FAQ page addresses the most frequently raised topics.
Your privacy and security are at the core of everything we build. Explore our full range of sports betting, live casino, slots, and togel markets — all backed by SSL encryption and IDR-native banking support.